Frequently Asked Questions (FAQ)

1. Find the product you like
2. Click "Order Now" or "Chat on WhatsApp"
3. Message the seller to agree on price, location and time
4. Meet the seller in a safe campus spot (cafeteria, class, library, etc.)
5. Inspect the item → pay only if everything is okay (Pay on Delivery)

Tip: Always meet in public places and never pay before seeing the item!

• Meet in public campus areas (not inside rooms or at night)
• Always do Pay on Delivery — no advance payment
• Inspect item before paying
• Report any suspicious seller immediately via WhatsApp or email

LensPoly Market is built for students — we take reports very seriously.

• Contact support immediately via WhatsApp (09157739740)
• Provide chat screenshots, payment proof, seller details
• We will suspend the seller and help you recover (if possible)

1. Register or login (takes 1 minute)
2. Go to "Sell Now" or dashboard → "Add Product"
3. Upload clear photos (up to 5)
4. Write good title, description, set fair price
5. Post → wait for buyers to message you
6. Meet buyer on campus → get paid on the spot

Selling is 100% free — no commission, no hidden fees!

• Meet buyer in public place
• Let buyer inspect item
• Get cash directly from buyer
• Only accept transfer if buyer insists — but cash is safer

Never send item before receiving full payment!

1. Click "Report" on the product/seller profile
2. Or message support on WhatsApp (09157739740)
3. Provide screenshots, chat history, payment proof
4. Our team reviews within 24 hours

We suspend bad users to keep LensPoly Market safe for everyone.