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Need Help?

Whether it's buying, selling, account issues, payment problems or anything else — just reach out. Our support team (fellow LensPoly students) will respond fast.

WhatsApp Support

Fastest way — message us directly

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Email Support

For detailed issues or attachments

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Frequently Asked Questions

Click the "Report" button on the product or seller profile. Provide details and screenshot if possible. Our team reviews within 24 hours.

First message the seller via WhatsApp. If no reply in 24 hours, contact support with proof of payment (screenshot/receipt).

Click "Forgot Password?" on the login page. We'll send a reset link to your email.

Yes. Contact support via WhatsApp or email and we'll help you permanently delete your account.

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